Before you sell, donate or throw away your BlackBerry phone, it's important to ensure that all of your data is wiped from the phone. This wipe is called a "format" and occurs when you erase all of the personal data on the phone via the BlackBerry operating system on the phone itself. You may also want to perform a format on your phone if it is not working properly or you want to install an updated software package to the phone.
Difficulty: Moderate
Instructions
- 1Turn on your BlackBerry.
- 2Open the "Options" menu.
- 3Select the "Security Options" menu.
- 4Select the "General Settings" option.
- 5Select "Wipe Handheld."
- 6Type "blackberry" when you are prompted to do so to confirm the wipe.
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